Policies T&C

 

We offer FREE DELIVERY across Australia or pick up from Brookvale on the Northern Beaches of Sydney, NSW 2100 Australia.

All orders are delivered within Australia at no cost to you, however, you will be responsible for paying for your own shipping costs for returning an item. 

Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

We do not ship Internationally unless the client or person who places the order pays for the shipping/freight. This will be added to your total in your cart

Any further inquiries or questions relating to the above please email us at info@naturalsportsenergy.com.au

 

RETURNS

We have a 14 DAY RETURNS POLICY for unopened and unused products. 

You must pay the cost of postage and we will refund the amount when we have received the product, or we will exchange/replace the item.

We will only replace items if they are damaged or out of date. Please supply photos via email before returning goods for proof or damage and date.  

Please email us at info@naturalsportsenergy.com.au detailing your reasons for return or replacement. 

REFUNDS 

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

 

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a reasonable amount of days after arrival of returned good(s)

 

PRODUCT WARNING AND DISCLAIMER

NSE products should be stored below 25°C. Please protect from heat, light, and moisture.

If you have any concerns, if you are pregnant or breast-feeding consult your health care professional before taking this product.  

NSE strives to ensure the accuracy of its product images and information, however due to natural ingredients, nutritional values may slightly differ between batches. Freshness is always guaranteed. 

We recommend that you read labels, warnings, allergens and directions of all products before use and not rely solely on the information provided by NSE. 

The product is not a formulated food or sport enhancing supplement. If you have any concerns about this product, please consult your GP before use.

PRIVACY POLICY

All information is regarded as private and confidential. Your information will not be passed onto any telemarketing or other industries for use. Your email will only be used for any specials on products NSE is conducting and for product feedback. If you have any concerns regarding privacy, please contact NSE via email immediately.

SEE OUR FULL PRIVAY POLICY FOR DETAILS.